This Standard Limited Warranty Policy and Procedures (“Standard Limited
Warranty”) applies to all new Consumer tires (PCR/LTR) purchased on or
after January 1, 2018, manufactured by GITI Tire Group, sold or distrib-
uted under the Dextero brand bearing the corresponding D.O.T. tire identi-
fication number.
To be eligible, the following criteria must be met:
- Purchased in the United States or Canada;
- The tires were operated under normal service conditions and used on the same vehicle on which they were originally installed and according to the vehicle manufacturer’s recommendations;
- The consumer is the original purchaser of the tire.
- The tires are of correct size, load and speed rating for the make and
type of vehicle;
- The tires were used on the proper road surfaces for which they were designed;
- The tires are not subject to an exclusion (see Section 1.3, “What is not covered by the Standard Limited Warranty”).
- The warranty claim procedure found under Section 2.3 “Owners obligation” is completed in full.
Upon examination by the Dextero representative, any eligible Dextero tire
that has become unusable due to a condition attributable to materials
and/or workmanship within 60 months from the date of manufacturing of
the tire (DOT), and before the tire wears down to 2/32 inch (1.6 mm), and
not subject to the exclusions in section 1.3 “What is not covered by the
Standard Limited Warranty”, will be replaced with an equivalent new Dex-
tero product on the basis set forth in this Limited Warranty.
Adjustment on ride comfort or out-of-round is allowed only during the first
2/32 inch of the original tread depth and within 12 months from the date of
purchase (whichever comes first) supported with proof of purchase.
Any Dextero tire that satisfies the above conditions which has become un-
usable due to conditions attributable to materials and/or workmanship will
be replaced free of charge through a Dextero Authorized Dealer. The cost
of mounting and balancing and other service charges, disposal fees, or ap-
plicable taxes are payable by the consumer (i.e. vehicle owner / end user).
Any Dextero tire that has been worn beyond the first 2/32 inch of the origi-
nal usable tread depth which is adjusted under this Standard Limited War-
ranty due to workmanship and/or materials will be replaced with an
equivalent new Dextero product subject to a pro-rated charge through a
Dextero Authorized Dealer. The cost of mounting, balancing, and other
service charges, disposal fees, or applicable taxes are payable by the con-
sumer.
This Standard Limited Warranty does not apply to consumer (PCR/LTR)
tires which have become unserviceable under (but not limited to) the fol-
lowing conditions:
- Incorrect size or load rating for the vehicle;
- Improper use or operation, including improper inflation pressure, overloading, curbing, use of improper rim or wheel, improper mounting or demounting, tire/wheel spinning, misuse, misapplication, negligence,
tire alteration, or use in competition or racing;
- Use in commercial applications for tread wear;
- Improper maintenance of tire, wheel, or vehicle components: misalignment, imbalance, worn components, or other vehicle conditions, characteristics or defects;
- Highway tires that are operated in on-off highway applications;
- Tires subjected to severe under-inflated or run-flat conditions;
- Improperly repaired tire;
- Uneven or rapid wear which is caused by mechanical irregularity in the vehicle such as wheel misalignment, (measured tread difference of 2/32 inch or more across the tread on the same tire);
- Accident, fire, chemical corrosion, or vandalism;
- Flat spotting caused by improper storage or brake lock; Contamination or degradation by petroleum products or other chemicals, solid or gaseous materials other than air, nitrogen or carbon dioxide (for example, water-based sealers or balancing substances);
- Ozone or weather cracking after 48 months from manufacturing date;
- With the serial number buffed, cut or illegible;
- «Purchased or used outside the United States or Canada;
- With less than 2/32nds of an inch remaining tread in any groove;
- With a ride disturbance complaint that occurs after the first 2/32nds of tread wear;
- Damaged through use of any tube or flap;
- Damaged through improper use of tire chains;
- Use of Run Flat technology tires without a properly operating low air pressure warning system (TPMS – Tire Pressure Monitoring System).
This Limited Mileage Warranty applies to all new consumer (PCR) tires
purchased on or after January 1, 2018 sold or distributed under the Dextero brand bearing the corresponding D.O.T. tire identification number. The
following Dextero brand pattern designs are covered by a limited warranty
for tread wear as follows: